With remote and hybrid work becoming the norm, virtual teams face growing pains around knowledge sharing. Collaborating across distances can impede transparency and alignment. But distributed teams who crack the code on seamless information flow reap huge dividends. This article will explore the evolution of virtual teams and provide actionable strategies to optimize knowledge exchange. Learn how to build trust, leverage the right technologies, measure results, and ultimately gain a competitive edge through collective intelligence, even with team members spread far and wide. Read on to transform distributed collaboration through purposeful knowledge sharing.
The Evolution of Virtual Teams
A historical perspective on how virtual teams have evolved over time, highlighting key technological advancements.
The Birth of Virtual Teams
The concept of virtual teams first emerged in the 1970s and 1980s with the rise of globalization, advancements in transportation, and growth of multinational corporations. Companies began forming teams with members located across states and countries to work on projects.
Communication was a major challenge. Team members relied on phone calls, faxes, and postal mail. Video conferencing was rare and expensive. File sharing was extremely limited. The lack of technological infrastructure made it difficult for virtual teams to collaborate effectively.
Key Milestones and Technologies
Several key developments in the 1990s and 2000s transformed virtual teams. Email became ubiquitous in offices, enabling faster communication. File sharing services like FTP allowed sending large documents electronically. Group chat programs like IRC offered real-time communication.
Video conferencing improved dramatically, with services like Skype launching in the 2000s. This allowed virtual meetings with multiple attendees. Collaboration software like SharePoint and Google Docs enabled document sharing and editing.
Cloud computing and SaaS in the late 2000s provided flexible access to files and programs from any location. High-speed internet and WiFi became commonplace.
The Modern Virtual Team
Today's virtual teams leverage a robust technical infrastructure to collaborate across distances. Video meetings through tools like Zoom or Microsoft Teams allow teams to interact face-to-face. Real-time messaging apps like Slack facilitate constant communication.
Project management software like Asana track tasks and deadlines. File sharing services like Dropbox or OneDrive provide instant access to the latest documents. Whiteboarding apps like Miro replicate in-person brainstorming sessions.
Virtual teams now feel much more cohesive despite being geographically dispersed. Members can work fluidly together on deliverables and move projects forward smoothly.
The advancement of remote work technologies has been key to enabling effective collaboration for modern virtual teams. While early virtual teams faced many roadblocks, today's tools create a highly connected environment for distributed teamwork.
Challenges of Knowledge Sharing in Virtual Teams
Cultural differences between team members located in various countries and regions can present barriers to effective knowledge sharing. Norms around communication, hierarchy, decision-making, and relationship-building vary dramatically across cultures. For example, some cultures are more direct while others rely on context and non-verbal cues. Misunderstandings due to cultural gaps can lead to mistrust, frustration, and poor information flow.
Managers should promote cultural awareness through training. Foster open dialogue to surface differences proactively. Recognize that diverse viewpoints, when leveraged effectively, can lead to better solutions. Provide guides on communication etiquette and clarify role expectations.
Time Zone Challenges
Collaborating across time zones makes synchronous communication difficult. There are fewer overlapping hours to have meetings, ask questions, or get rapid feedback. Important discussions may happen when some members are asleep. This asynchronous work pattern can inhibit the free exchange of ideas and knowledge sharing.
Set core collaboration hours where possible. Take advantage of tools like Slack or Teams for ongoing conversations. Document meetings and decisions thoroughly. Schedule regular video calls to connect face-to-face despite time differences. Demonstrate flexibility around working hours to accommodate global team members.
Virtual communication lacks the richness of in-person interactions. Non-verbal cues like facial expressions or body language get lost across distances and mediums. Phone and messaging limit real-time give-and-take of ideas. Miscommunications and delays in information sharing can occur more easily.
Encourage video-first meetings to pick up visual cues. Establish team rituals like virtual watercooler sessions for social bonds. Send pre-reads ahead of discussions. Summarize talking points and decisions after the fact. Proactively address any communication gaps or misunderstandings.
When team members don't work together physically, it can be harder to build connections and trust. Without that interpersonal foundation, people may hesitate to share knowledge fully. There are fewer opportunities for informal interactions that foster relationships. Collaboration tools impose a distance - working through screens instead of directly.
Managers should prioritize team building activities, both virtual and occasionally in-person if possible. Share workstyles, personalities and background stories. Recognize contributions publicly. Maintain openness, integrity and accountability in all interactions. Demonstrate care for team members as individuals, not just workers. Invest time upfront establishing trust.
Psychological Dynamics in Virtual Teams
Building Trust in Virtual Teams
Trust is crucial for any team, but even more so for virtual teams that lack daily in-person contact. Team members distributed across locations may feel disconnected and suspicious of each other's motives and contributions. Managers must actively cultivate trust between remote employees. Schedule virtual team building activities like online games, trivia or happy hours to foster social bonds. Share personal background stories and workstyles to find commonalities. Recognize achievements publicly to reinforce value and dedication. Encourage camaraderie through chat and informal conversations. Meet occasionally in person if possible to strengthen relationships. Trust accelerates the free exchange of ideas and information, improving collaboration.
Emotional Intelligence in Remote Work
Working remotely can feel isolating at times without colleagues nearby for support. Emotional intelligence, the ability to recognize and manage emotions in oneself and others, becomes critical. Leaders should promote self-awareness and empathy among team members. Check in regularly on a personal level, not just about work. Listen without judgement and validate people's feelings. Offer encouragement and reassurance during difficult times. Share stress management techniques and watch for signs of burnout. Acknowledge employees' humanity, not just productivity. Psychologically healthy teams communicate more openly.
Managing Conflicts in Virtual Teams
Conflicts and disagreements naturally occur in all teams. But without visual and verbal cues, misunderstandings can escalate quickly in remote settings. Handle disputes promptly, before positions harden. Have direct conversations to understand all perspectives. Find compromises based on shared interests, not just demands. Document resolutions to avoid later confusion. If tensions persist, use online mediation to facilitate dialogue. A skillful neutral party can guide conflict resolution. Preserve goodwill and avoid drawn-out fights. Healthy debate breeds innovation, but relationship damage saps productivity. Proactively developing conflict management skills breeds team harmony and avoids dysfunction.
Tools and Technologies for Effective Knowledge Sharing
Collaboration tools like Slack, Microsoft Teams, and Asana are essential for enabling seamless knowledge sharing in distributed teams. Slack provides persistent chat rooms to have ongoing conversations, brainstorm ideas, and ask questions in real-time. Microsoft Teams takes it a step further with integrated document collaboration in Office 365. Asana acts as a virtual project management hub to coordinate tasks, track progress, and maintain transparency across the team. These cloud-based software solutions keep everyone on the same page by centralizing communication and information flows. They allow quick access and exchange of knowledge regardless of location.
Document Sharing Platforms
Secure document sharing platforms create a centralized repository for storing, accessing and collaborating on files. Solutions like SharePoint, Dropbox, Box or Teami's integrated document management give virtual teams one source of truth for documents. Team members can upload, download, edit and comment on the latest versions of documents from any device. Features like version control and permissions ensure changes are tracked properly. Search makes finding files quick and easy. No more emailing documents back and forth or losing track of which file is current. Robust cloud storage platforms streamline document-based knowledge sharing for distributed teams.
Video Conferencing Tools
Despite chat and documents, face-to-face communication remains king for impactful knowledge sharing. Video conferencing elevates virtual interactions by enabling visual engagement. Zoom and Teams have become vital tools for meetings, trainings and presentations. Seeing colleagues on video fosters deeper personal connections and reduces miscommunications. Visual cues like facial expressions and body language enrich discussions. Screensharing allows demonstrations of work and walking through documents collaboratively. Breakout rooms facilitate small group brainstorming then reconvening for idea sharing. Video tools bring dispersed teams together in a highly interactive virtual environment to freely exchange ideas and insights.
Security Considerations in Knowledge Sharing
While modern tools empower knowledge sharing, companies must also implement cybersecurity protections around information exchange. Require strong passwords and multi-factor authentication to prevent unauthorized system access. Encrypt files at rest and in transit to avoid data breaches. Limit document permissions and access to those who need it. Establish usage policies and data classifications to control sensitive information. Deploy data loss prevention and intrusion detection to monitor for threats. Keep software patched and updated against vulnerabilities. Airtight security allows team members to collaborate comfortably, without worrying their contributions and discussions will be compromised.
Legal and Ethical Considerations in Virtual Teams
Data Privacy and Security
Virtual teams must ensure proper precautions are taken to protect sensitive data. With team members accessing company systems remotely, extra diligence around cybersecurity is crucial. Encrypt stored data and communications to prevent unauthorized access. Restrict document permissions to only those who need it. Establish security policies for password strength and multifactor authentication. Educate employees on safe data handling, avoiding public WiFi, and reporting phishing attempts. Managers should convey the importance of data privacy - it builds trust and protects intellectual property. Breaches due to negligence open legal liability.
Intellectual Property Concerns
When collaborating virtually, steps must be taken to protect proprietary information and ideas. Have employees sign non-disclosure agreements clearly defining confidential data. Limit external sharing and properly label sensitive documents. Report any suspected leaks immediately for investigation. Managers should remind team members not to work beyond their authorized access and handle IP responsibly. Ownership rights should be clarified upfront to avoid disputes. Violating IP rights exposes the company to lawsuits and damages the integrity of internal knowledge sharing.
Compliance with Labor Laws
Virtual teams operating globally must comply with varying regional labor laws and regulations. Understand requirements around hiring, employment conditions, pay, time off, terminations, and employee monitoring. Seek guidance from legal counsel when unsure. Violations create legal problems, fines and damage the company's reputation. Managers should reference handbooks on ethical conduct in global business. Treat all employees fairly and humanely, even if not legally mandated. Beyond basic compliance, nurture a culture of diversity, inclusion and belonging on the virtual team.
Legal and ethical issues loom large in virtual teams. Managers must clearly communicate policies, offer training, and reinforce shared values around security, privacy and integrity. With the right preparation, virtual teams can collaborate smoothly while upholding important standards. Trust and accountability encourages employees to openly share knowledge without fear of misuse. A commitment to ethics in both letter and spirit of the law earns loyalty.
Strategies for Maintaining Effective Knowledge Sharing
Regular Team Meetings
Consistent meetings are essential for productive collaboration in distributed teams. Schedule recurring video calls, at least weekly or biweekly. Have an agenda to keep discussions focused and productive. Review action items and follow up on open issues. Celebrate wins and progress. Allow time for casual talk to strengthen connections. Consider using tools like Teami to track meeting notes, decisions, and tasks. The cadence of regular team meetings enables continuous coordination and seamless knowledge flows regardless of location.
Clear Communication Protocols
To avoid misalignments in virtual settings, establish protocols around communication methods and response times. Define the channels used for discussions: is email for formal decisions, Slack for quick questions, docs for more detailed input? Set expectations like responding within 24 hours and indicating if out of office. Document concisely in shared files to keep information organized. Confirm when actions are completed or input is needed. Proactively share relevant knowledge across the team. Clear guidelines smooth interactions and aid transparency.
Encouraging Open Dialogue
Foster a climate where people feel comfortable sharing ideas, asking questions, and admitting mistakes. Leaders should actively listen without judgement. Frame critiques constructively, not confrontationally. Reward participation and use brainstorming techniques to draw out introverts. Discourage cancel culture tendencies and remind that risk-taking and failure power innovation. Meet one-on-one with new or reluctant team members to make them feel included. Psychological safety allows the free exchange of insights and experiences that enrich collective knowledge.
Team-building Activities for Virtual Teams
Fun team-building activities strengthen social connections that facilitate collaboration. Host trivia nights, digital escape rooms or multiplayer games periodically. Have virtual coffee chats to catch up casually. If possible, gather in person annually for immersive experiences and cultures mixing. Share personal stories and backgrounds to find common ground. Recognize work anniversaries and celebrate remote wins as you would in-office achievements. Lighthearted interactions build trust and familiarity that encourages ongoing knowledge sharing. Consider using tools like Teami to organize remote team building activities smoothly.
Building cohesion and community in dispersed teams takes intention, but pays dividends in better coordination. These strategies and best practices help instill open, transparent knowledge flows across distances. With the right culture and tools, virtual teams can leverage collective intelligence to deliver impactful results.
Case Studies of Successful Knowledge Sharing in Virtual Teams
Tech Company Case Study
Acme Tech is a software company with over 1,000 employees distributed across 5 countries. They experienced challenges collaborating on product development due to the geographic barriers. Documents were siloed, discussions happened in isolation, and knowledge was not freely shared between team members.
To remedy this, they implemented Teami as their team management software. File sharing ensured accessibility to the latest product specifications from any location. Persistent chat rooms in Teami kept conversations flowing between teams so ideas were shared cross-functionally. Teami's task management feature let them break down complex projects into steps and assign owners, facilitating transparency.
The results were extremely positive. Product launches accelerated because dependencies were identified faster. New hires onboarding time decreased since all information was in Teami. Code reuse increased since developers could easily find and reuse components from other teams. Annual surveys showed significant improvement in employee satisfaction measures around communication, coordination and transparency.
Acme Tech's investments in structured knowledge sharing via Teami transformed scattered teams into a cohesive virtual organization. It enabled smooth collaboration despite geographic distances, making the whole more than the sum of the parts.
Non-Profit Organization Case Study
Greenpeace has volunteers across hundreds of city offices who need to coordinate campaigns. With volunteers coming and going, institutional knowledge was frequently lost, hampering efforts. They often reinvented the wheel because there was no easy way to tap into past learnings.
Implementing a volunteer portal on SharePoint Online gave them a centralized knowledge base. Documents, task lists, and discussion forums let them capture campaign processes and best practices. Search and tags made it easy to find information later. Email alerts notified volunteers of important updates.
The result was vastly more impactful campaigns. Volunteers could self-serve information instead of continually asking basic questions. Past campaign materials were reused and iterated upon rather than recreated. Knowledge stayed within the organization despite volunteer turnover. Surveys indicated over 90% of users were satisfied with the portal's usability and impact.
By investing in structured knowledge retention, Greenpeace empowered their decentralized volunteer network to operate at new levels. Capturing institutional wisdom paid dividends.
Small Business Case Study
Wise Owls is a 10-person marketing agency with a totally remote team. Lack of in-person interactions made it difficult to share ideas and brainstorm new campaigns. Email chains were inefficient for collaborating. The clutter of multiple documents and conversations made it hard to synthesize plans.
They adopted Asana as their virtual office to centralize work. Campaign briefs, research, creative documents and plans were organized in Asana projects for one-stop access. Comments and @mentions enabled rapid conversations to refine ideas together. Integrated calendars and dashboards provided visibility into workload, dependencies and deadlines across the team.
Creative output increased significantly. New team members could get up to speed easily via project history. Meetings became more productive with pre-reading materials. The improved coordination accelerated campaign development despite remote logistics. Client satisfaction rose as campaigns were delivered faster and smoother.
Purposeful use of virtual collaboration software was crucial to connecting distributed team members. Creating transparency around knowledge sharing helped Wise Owls overcome communication barriers.
Common Mistakes and How to Avoid Them
A guide to common mistakes made in virtual team knowledge sharing and how to avoid them.
Poor Communication Practices
Ineffective communication is one of the biggest pitfalls for virtual teams trying to share knowledge. Without the benefits of in-person interactions, teams must be extra diligent about communication habits. Common slip-ups include inconsistent meetings, lack of documentation, assuming context, and failure to clarify decisions. These oversights can quickly lead to misalignments, confusion, and poor information flows across the team.
To avoid poor communication, establish consistent video calls to touch base frequently. Take detailed meeting notes and share recaps afterward to keep everyone informed. Overcommunicate context, like explaining regional acronyms or jargon, instead of assuming understanding. Verbally confirm agreed next steps and decisions to prevent later disputes about what was decided. Invest time upfront in developing strong communication skills and protocols. This pays off enormously in avoiding wasted efforts and friction from miscommunicated knowledge.
Not Using the Right Tools
Trying to collaborate informally without the proper tools often backfires for virtual teams. Team members end up defaulting to inefficient emails and phone calls. Information gets scattered across inboxes, docs and chats, creating confusion about where to find the latest facts or files. Decentralization leads to duplication of efforts as people revert to working independently without shared systems.
Select tools purposefully suited for enabling remote knowledge sharing, like Teami for task and document management or Slack for persistent chat. Take the time to train everyone on using the tools collaboratively, not just individually. Establish norms around tool usage, like keeping key documents in Teami rather than personal drives. Without consciously designed systems to facilitate transparency, teams miss out on benefits of collective knowledge sharing.
Ignoring Cultural Differences
Diverse teams can deliver incredible innovation, but only if cultural gaps are acknowledged and bridged. Virtual teams spanning different countries and regions often overlook critical differences in communication styles, values, and norms. What may seem rude in one culture is perfectly acceptable in another. Assuming a universal perspective leads to friction and inhibits open knowledge exchange.
Make cultural understanding a priority through training and open dialogue. Be extremely clear in explaining expectations and policies to avoid misunderstandings. Recognize contributions publicly, catering to varying cultural preferences for individual or collective praise. See diversity as an asset by soliciting diverse viewpoints. Pay attention to the unique communication needs of team members from different backgrounds.
Recognizing and embracing cultural distinctions makes knowledge sharing more effective.
The key to avoiding critical missteps is being proactive. Invest time upfront in training and relationship building across the team. Learn about failure case studies to identify potential pitfalls. Have regular retrospectives to assess what is working and what can be improved. With constant vigilance and open communication, teams can circumvent common knowledge sharing mistakes.
Measuring the Effectiveness of Knowledge Sharing
Methods and metrics for evaluating the effectiveness of knowledge sharing practices in virtual teams.
Key Performance Indicators (KPIs)
Defining and tracking key performance indicators is essential for assessing the success of knowledge sharing initiatives. Relevant KPIs to monitor include:
Task completion rates - Are projects delivered on time with fewer delays? This indicates smooth coordination.
Employee productivity - Are individual and team productivity levels rising? Shared knowledge enables efficiency.
Document usage - How often are documents viewed and contributed to? Active central docs show engagement.
Meeting effectiveness - Are discussions productive and decisions clear? Good knowledge flow optimizes meetings.
Product and service quality - Are offerings improving with fewer defects? Knowledge sharing enhances output.
New hire ramp-up - How long does it take for new team members to become productive? Faster onboarding shows availability of shared knowledge.
Idea generation - How many new ideas or innovations are teams producing? Shared wisdom breeds creativity.
Tracking these metrics over time quantifies the impact of knowledge sharing on business performance. Targets can be set for improvement. Data informs adjustments to maximize ongoing effectiveness.
Feedback and Surveys
Solicit direct feedback from team members on an ongoing basis. Ask about challenges faced in locating needed information or connecting with colleagues. Gauge satisfaction levels with existing knowledge sharing tools and processes. Maintain open lines of communication to surface pain points quickly.
Conduct periodic surveys to benchmark and measure progress. Ask questions like:
How easy is it to access needed documents or expertise?
How well are team discussions facilitating information sharing?
How quickly are new team members able to get up to speed?
How comfortable do employees feel sharing ideas or asking questions?
Compare survey results over time to identify areas of improvement or decline related to knowledge flows.
Continuous Improvement Strategies
Use a plan-do-check-act methodology to continually optimize knowledge sharing effectiveness. Plan changes or pilots to address identified gaps. Do roll out enhancements and track impact. Check quantitative and qualitative data for measurable improvements. Act to standardize successful changes or remedy ineffective ones.
Set aside time in recurring team meetings for retrospectives on what knowledge sharing practices are working well versus needing adjustment. Get creative with “hackathons” to redesign and streamline processes.
Appoint team members as “knowledge stewards” responsible for identifying pain points through peer interviews. Champion knowledge sharing as a team sport, not just an individual responsibility.
Ongoing measurement coupled with continuous enhancement ensures knowledge flows productively adapt to evolving team needs. Consistent evaluation and improvement is the key to sustaining excellence.
Training and Development for Virtual Teams
The importance of ongoing training and development programs for members of virtual teams.
Onboarding Processes for Virtual Teams
Successfully onboarding new hires onto a virtual team requires strategic processes. Send welcome packets with company swag to build affiliation. Schedule 1:1 video calls with teammates and stakeholders for introductions. Create a comprehensive digital handbook covering policies, resources and FAQs they can reference. Use collab docs to outline role expectations and ramp-up milestones. Assign buddies as go-to contacts for questions. Conduct virtual trainings customized to their role and projects. Check in frequently to see how they are acclimating and address concerns. Well-planned onboarding enables new members to become productive quickly despite remote logistics.
Continuous Learning Programs
With employees distributed geographically, virtual teams should emphasize continuous learning for ongoing development. Sponsor access to online course platforms like Udemy or LinkedIn Learning. Curate video tutorials and reading lists tailored to team needs. Host “lunch and learn” webinars led by internal experts. Form mentoring relationships between junior and senior staff. Rotate team members through different roles and responsibilities to build cross-training. Dedicate time each week for peer knowledge sharing. Treat learning as an integral ongoing team activity rather than a separate function. Continuous programs allow virtual teams to constantly upgrade their capabilities and skills.
Skill Development Initiatives
Targeted skill building initiatives elevate virtual team capabilities over time. Conduct assessments to identify individual and team development needs. Offer workshops, seminars or certifications related to priority skills. For example, provide presentation or communication skills training for client-facing roles. Sponsor virtual conferences or events to broaden perspectives. Develop microlearning content like infographics, videos and quizzes to convey key concepts. Gain buy-in for development goals through IDPs (individual development plans). Provide budgets for books, online courses and other educational resources. Recognize achievements like new certifications publicly. Focused development strengthens competencies and empowers continuous growth for virtual team members.
Future Trends in Virtual Team Knowledge Sharing
AI and Machine Learning in Virtual Teams
Artificial intelligence and machine learning will transform how virtual teams collaborate. AI can analyze large amounts of data to uncover insights for better decision making. Chatbots and virtual assistants can handle routine information requests, freeing up human teammates. Machine learning algorithms can search document archives and surface relevant materials automatically. AI transcription and meeting summarization tools accelerate knowledge capture and sharing. As AI grows more sophisticated, expect to see productivity gains and enhanced team intelligence.
New Collaboration Tools on the Horizon
Exciting new tools are emerging to streamline virtual knowledge sharing. Augmented reality will enable more interactive virtual meetings, with hologram-like 3D projections of remote members. Virtual reality spaces will simulate in-person work environments. Next generation ideation apps will facilitate remote brainstorming using virtual whiteboards and 3D concept mapping. Predictive analytics will recommend connections between team members based on skills and knowledge profiles. As technology improves, tools will become almost invisible, allowing seamless collaboration.
Evolving Remote Work Policies
Remote and hybrid policies are likely to continue evolving as companies balance productivity, culture, and talent retention. Expect to see more flexibility around core collaboration hours rather than rigid 9 to 5 schedules. Policies on meeting-free Focus Days for deep work may emerge. Fully remote companies will invest more in occasional in-person gatherings. Training on leading dispersed teams will become standard for managers. Creative experiments like "digital nomad" month sabbaticals could arise. Knowledge sharing protocols will adapt around changing workplace norms.
Globalization and Its Impact on Virtual Teams
Global business integration will continue accelerating. Virtual teams spanning numerous countries and regions will become the norm. This globalization magnifies the importance of bridging cultural divides. More companies may adopt English as a common business language, while also supporting native tongues. Localization of communication styles, work norms and HR practices will be imperative. Navigating complexity across global virtual teams will be a competitive advantage. Shared knowledge across worldwide networks will foster greater innovation.
The future of virtual teamwork promises to bring new technologies, policies and global connections that facilitate richer collaboration. With the right strategies, teams can harness these advances for even more productive knowledge sharing and collective achievement. Proactive companies will monitor trends closely and adapt their virtual practices to maximize emerging opportunities.
Virtual teams have come a long way since the early days of relying on phone calls and faxes. Advances in collaboration technologies have enabled seamless knowledge sharing across geographic distances. However, practices and mindsets must evolve as well to fully leverage these capabilities.
Summary of Key Points
This article traced the progression of virtual teams from the 1970s to today. We discussed key technologies like video conferencing, cloud storage, and team chat apps that transformed distributed collaboration. Cultural gaps, trust issues, and communication barriers pose ongoing challenges. Methods like regular meetings, clear protocols, and team bonding mitigate these risks.
Measuring knowledge flows and continuously improving is critical. Onboarding, training, and skill development empower individual growth and collective achievement. Exciting innovations on the horizon will further enhance virtual team productivity.
To optimize knowledge sharing on your own distributed teams, focus on the following:
Implement collaboration platforms purposefully suited for virtual teams
Establish communication rhythms and document diligently
Prioritize cultural awareness, empathy, and relationship building
Analyze metrics and gather feedback to refine approaches
Invest in continuous learning and skill development
Stay abreast of new technologies shaping the future of remote work
The Road Ahead
As virtual teams become ubiquitous, success will require tapping collective intelligence across geographic and cultural boundaries. This calls for the right mix of tools, processes, leadership, and culture. Shared knowledge propels innovation. A commitment to continuous improvement will allow teams to thrive well into the future.
The virtual workplace is here to stay. With forethought and adaptation, distributed teams can leverage knowledge sharing to achieve extraordinary results. The potential is limited only by our willingness to learn and evolve together.